Privacy Policy

1. Introduction

GeneralReferenceHub ("we," "us," or "our") is devoted to safeguarding your privacy. This document outlines our practices regarding privacy and how we collect, manage, disclose, and look after your information when you visit our website generalreferencehub.site or utilize our services for yacht charter.

Your agreement to the practices described in this document is assumed by utilizing our services. This document adheres to relevant privacy laws, such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other privacy regulations in Canada.

2. Information Collection

2.1 Personal Data

We accrue personal data that you willingly share with us when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms featured on our website
• Partake in studies or special offers

Such information might entail:

• Your name and contact details (email, telephone, address)
• Financial details (securely processed by external parties)
• Your preferences related to the charter and any specific needs
• Details of an emergency contact
• Food preferences or medical information (if shared)

2.2 Information Collected Automatically

Automatic data collection occurs when you visit our website concerning your device and how you interact with our site:

• IP address and geographic data
• Type of browser and its version
• Web pages you look at and time spent on them
• Websites you arrived from
• Specifications of your device (model, screen properties, and so on)

2.3 Cookies and Similar Technologies

Our use of cookies and comparable technologies is to make your experience on our site better. These methods assist us in:

• Memorizing your selected settings
• Studying how our website is used and its functioning
• Delivering content tailored for you
• Enhancing our offerings

Control over cookies can be exerted through the settings of your web browser or our cookie consent feature.

3. Information Utilization

Our use of the information we gather is for these purposes:

• Service Provision: To render yacht charter services, arrange bookings, and engage with you about your reservations
• Client Service: To attend to your queries and offer support
• Processing of Payments: To handle financial transactions and supervise invoicing
• Protection and Security: To guarantee our operations' safety and prevent deceitful activities
• Promotion: To send promotional content and updates to you (subject to your consent)
• Enhancing Our Website: To assess usage trends and augment the functionality of our website
• Adherence to the Law: To fulfill legal and regulatory obligations

4. Disclosure and Distribution of Information

We never sell, bargain, or lease your private details to third parties. Your information may be dispersed under these conditions:

4.1 Service Providers

Information could be shared with trustworthy external service providers that help us with: payment facilitation; website maintenance and hosting; email marketing; analytics and performance oversight; customer care.

4.2 Legal Obligations

Your information might be disclosed if the law mandates or in response to legal proceedings, judicial orders, emergencies, or inquiries into possible illegal activities or fraud.

4.3 Business Changes

If a merger, acquisition, or sale of company assets occurs, your information might be part of the assets transferred.

5. Information Security

We institute suitable organizational and technical measures to secure your personal data against unsanctioned interference, modification, exposure, or destruction. These protective measures include encryption, secure servers, regulated access, consistent evaluations, and training for our personnel.

Nevertheless, no method of electronic storage or transmission over the internet can be guaranteed to be invulnerable. Absolute security of your information is not assured.

6. Retention of Data

Your personal information is preserved only for the duration necessary to achieve collection purposes or as required by law. Typical retention spans:

• Charter bookings: 7 years (for tax/legal reasons)
• Communication for marketing: until you opt-out or request deletion
• Analysis of the website: 26 months
• Client support history: 3 years from the final interaction

7. Your Privileges and Selections

You are entitled to access, amend, or delete your information (consistent with the law), data portability, opt-out from marketing, and manage cookies. To exercise these privileges, please get in touch with us using the details below.

8. Services by Third Parties

8.1 Google Analytics

For analyzing website usage, we use Google Analytics. You can choose not to participate using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Interfaces

Our site may contain links to social platforms that have their privacy policies.

8.3 Payment Processing

Our payment transactions are handled by third-party processors that are compliant with the PCI DSS standards.

9. International Data Movements

Your details may be transferred to and managed within countries aside from Spain. We enforce appropriate safeguards in line with applicable privacy laws.

10. Privacy of Minors

We do not target children under the age of 13 with our services, nor do we knowingly compile their data. If you suspect a child has provided data to us, please reach out to us promptly.

11. Updates to This Privacy Policy

Amendments to this Privacy Policy may occur to mirror changes in our practices or regulations. We will communicate updates by posting the new policy, notifying registered users via email, or announcing on our site. Continued usage subsequent to the effective date signifies your acceptance.

12. Contact Details

For inquiries regarding this Privacy Policy or our data practices, contact us:

13. Adherence to Google Ads Consent for Users Policy

We adhere to Google Ads consent policy for users. Cookie and tracking preferences may be modified anytime via our cookie settings mechanism.